Jeremy Klein 31st January 2021

Gareth taught me organisational behaviour at London Business School back in the late 80s. Many years later ours sons happened to go to the same primary school and even had a joint birthday party. So our lives crossed in several ways. I want to say a few words about Gareth as a business school lecturer. Gareth was popular, then and now. It's more than 30 years since we sat in a lecture theatre with Gareth but our recent class email exchanges are full of positive and warm reflections on him. Several of my classmates recall conversations with Gareth or other memories of significance. After 30 years most lectures - and indeed lecturers - fade into a blur. Not so, Gareth. I can still vividly remember Gareth lecturing about organisational change. He was talking about people in banks aspiring to be bank managers. I can almost hear his words. “You get up in the morning. Look in the mirror. And check that day by day you are looking just that bit more like a bank manager. And then the bank’s strategy changes and they don’t want managers like you any more. So you’ve been shafted”. I can’t even remember exactly what this story was supposed to illustrate but I so remember the mental image he conjured up of the hapless employee looking in the mirror. And his down-to-earth language. It must have made an impression. Despite sounding grand, business schools at the time were often purveyors of simplistic ideas. Pop sociology. With Gareth we always felt that there was real substance to what he was talking to us about, and we respected that. He was interesting and engaging too. In summary, Gareth stood out as an exceptionally warm and engaging teacher. What a sad and terrible loss for all. Shirley, Rhian, Gemma and Robbie ... my thoughts are with you. Jeremy